Publishing My First Book: Software Quality Systems Management

Posted by mikeberry | Book Reviews,Leadership | Tuesday 21 July 2009 1:59 pm

I’m publishing my first book next month.  It’s about software quality management.

Quality management, that is, in the sense of improving software processes and production support methods, not about ‘how to test software.’

I include overviews of the four formal quality models: CMMI, Six Sigma, and ISO 90003, and ITIL.  I outline how to create a quality system within an organization and I discuss common fixtures it should have.

I talk about checklists, measurements, purpose, accountability, and continuous improvement.

So now I want your help.  Tell me what else I should include in a book about managing quality in an IT/Software Development/Production Support environment.

Also, suggest some titles.  Thanks in advance!

Mike J. Berry
www.RedRockResearch.com
 

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